---
id: "changelog/team-in-partner-chat"
type: "changelog"
url: "https://affitor.com/changelog/team-in-partner-chat"
updated: "2026-10-19"
---
# Bring your team into partner chats

> Owners, and Admins by default, now read and reply in every partner chat; choose which other roles join under Chat access on Members.

Bring your team into every chat with your partners, and choose which roles join, in [Chat](https://affitor.com/brand/chat).

Until this week, Chat belonged to the account that created the brand: invited team members, owners included, had no Chat in their menu. Now Owners are always in your partner chats, Admins join by default, and you decide whether Members and Viewers join too.

## How it works

- **Set once per program**: **Chat access** on **Members** applies to every partner chat of the program.
- **By role**: Owners always, Admins by default, Members and Viewers when you tick them. Viewers read only.
- **Names, not emails**: your side sees who wrote each message and their role.

## Choose who joins

Open **Members** from the program menu and find **Chat access**. **Owners** are ticked and marked **Always**. Tick **Admins**, **Members** or **Viewers**, then click **Save**. Only an Owner or Admin can change it.

<Media src="/docs/changelog/team-in-partner-chat/chat-access.png" alt="The Chat access card on Members: Owners ticked and marked Always, Admins ticked, Members and Viewers (Read only) unticked, and Save" />

Everyone you let in gets **Chat** in their menu and every partner conversation of that program. Each message shows who on your team wrote it and their role, and your own messages sit on the right.

<Media src="/docs/changelog/team-in-partner-chat/thread.png" alt="A partner chat on the brand side: Maya Codes · Partner on the left, Linh Tran · Admin and You · Owner on the right" />

## Find and follow chats

The **All** menu above the inbox switches to **Unread**. Search looks through partner and program names under **Conversations**, and message text under **Messages**. A message result opens the chat at that message, with **Jump to latest** to return.

**In this conversation** lists your team in the chat with their roles. Its **Mute** and **Mark as unread** change only your own inbox. Partners get the same inbox, search, **Mute** and **Mark as unread** at [affitor.com/partner/chat](https://affitor.com/partner/chat).

Since October 20, each side of Chat lists only its own conversations, every message from your team sits on the right in your view, and partners see your brand's name instead of who on your team wrote. Since October 25, conversation details open in a centered window, or a sheet on phones.

## Change it later

Change who joins any time under **Chat access**. Unticking a role takes its members out of that program's partner chats.

## Conclusion

Your partner chats now include the people who run the program with you. [Learn more by opening Chat](https://affitor.com/brand/chat), and write to support@affitor.com with any question.

## Context for AI

Shared context for every entry (brand, facts, what never to say): https://affitor.com/changelog/context.md

### Facts

- Brand team members take part in partner chats on Affitor. Brands open Chat at https://affitor.com/brand/chat and partners at https://affitor.com/partner/chat.
- Owners are always in every partner chat of their program. Admins join by default. Members and Viewers join when an Owner or Admin ticks them. Viewers can read but not reply.
- Who joins is set per program in the Chat access card on Members (opened from the program menu). One Save applies to every partner chat of that program. Only Owners and Admins can change it.
- Chat shows names, never email addresses. On the brand side each message shows who wrote it and their role. Since October 20, 2026, partners see the brand's name on every message from the brand's team; on October 19 they saw each writer's name and role.
- Since October 20, 2026, each side of Chat lists only its own conversations (on October 19 one inbox held both sides). Brand mode shows the partner chats of the program selected in the program menu; partner mode shows the chats where you are the partner.
- Search finds conversations by partner or program name and messages by their text, only in chats you can read.
- In this conversation lists, on the brand side, your team in the chat with their roles. On both sides it has Mute and Mark as unread, which change only your own inbox. Since October 25, 2026, it opens as a centered dialog, or a sheet on phones (on October 19 it was a side panel).

### UI labels

- `Chat`
- `Members`
- `Chat access`
- `Which roles are in every chat with your partners.`
- `Owners`
- `Always`
- `Admins`
- `Members`
- `Viewers`
- `Read only`
- `Save`
- `Applies to every partner chat at once.`
- `Only an Owner or Admin can change this.`
- `All`
- `Unread`
- `Search chats`
- `Conversations`
- `Messages`
- `Jump to latest`
- `In this conversation`
- `Your team`
- `Mute`
- `Mark as unread`

### Avoid

- Linking /brand/messages or /partner/messages. Chat moved to /brand/chat and /partner/chat on 26/10/2026; the old paths only redirect.
- Saying partners see which team member wrote a message (they see the brand's name).
- Saying Chat shows anyone's email address.
- Saying you can attach files or images in Chat (the chat has no attach button).
- Adding or removing one person from one chat (access goes by role, for every partner chat of the program).
- Saying Viewers can reply.
- A Direct filter with chats in it (Direct is empty; partner chats are under Groups).
- A Who joins line or a Change link in the conversation details (removed on 25/10/2026).
- One inbox that mixes brand and partner chats (that was launch day only; each side now lists its own).
- Saying Chat access is set per partner, per person or once for the whole account (it is per program).

### CTA

[Open Chat](https://affitor.com/brand/chat)

### Media

- Image (The Chat access card on Members: Owners ticked and marked Always, Admins ticked, Members and Viewers (Read only) unticked, and Save): light https://affitor.com/docs/changelog/team-in-partner-chat/chat-access-light.png, dark https://affitor.com/docs/changelog/team-in-partner-chat/chat-access-dark.png, raw https://affitor.com/docs/changelog/team-in-partner-chat/chat-access-raw.png
- Image (A partner chat on the brand side: Maya Codes · Partner on the left, Linh Tran · Admin and You · Owner on the right): light https://affitor.com/docs/changelog/team-in-partner-chat/thread-light.png, dark https://affitor.com/docs/changelog/team-in-partner-chat/thread-dark.png, raw https://affitor.com/docs/changelog/team-in-partner-chat/thread-raw.png